The total of the first night is non-refundable. Cancellations cannot be made through email or text, they must be made over the phone.
When a reservation is cancelled at least 48 hours prior to the date of arrival, the total of the first nights payment is retained, and the remaining amount will be refunded to the card that was charged. please call Portneuf Bend Campground by 5pm, 48 hours prior to arrival date. Cancellations are not allowed after 48 hours before the day of arrival for any portion of the reservation and the payment is retained.
Customers who do not show up on the date of arrival will not be eligible for refund.
When cancelling a portion of a reservation that includes more than (1) site the above cancellation policy is applied to each individual site.